All prices shown on this site are in Pounds Sterling and this currency will be applied to all invoices. Credit card companies will make the conversion to your National currency at their own rate and may apply other charges.
Disclaimers 1. Unless otherwise specified, the materials on this web site are directed solely at those who have can access this web site from the United Kingdom mainland. Arctic Medical Limited ("AML") makes no representation that any product referred to in the materials on this web site is appropriate for use, or available, in other locations. Those who choose to access this web site from other locations are responsible for compliance with local laws if and to the extent local laws are applicable.
2. AML has taken every care in the preparation of the content of this web site. To the extent permitted by applicable laws, AML disclaims all warranties, expressed or implied, as to the accuracy of the information contained in any of the materials of this web site.
3. AML shall not be liable to any person for any loss or damage, which may arise from the use of any of the information contained in any of the materials on this web site.
4. The information on each product has been supplied by the relevant manufacturer, distributor or wholesaler and faithfully reproduced in this site. AML has no control over the information passed to AML by the said manufacturers, distributors or wholesalers and will accept no responsibility or liability for the material which is not under the control of AML.
5. Certain (hypertext) links contained in this site will lead to web sites, which are not under the control of AML. When you activate any of these you will leave the AML web site and AML has no control over and will accept no responsibility or liability for the material on any web site, which is not under the control of AML.
6. These exclusions of liability shall not apply to any damage arising from death or personal injury caused by the negligence of AML or any of its employees or agents.
7. These disclaimers and exclusions shall be governed by and construed in accordance with English Law. If any provision of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
Trademarks 8. All brand names, product and service names and titles and copyrights used in this site are trademarks, trade names, service marks or copyrights of their respective holders. No permission is given by AML for their use by any person other than such holders and such use may constitute an infringement of the holders' rights.
Copyright 9. All designs, text, graphics and their selection and arrangement on this web site are the copyright of AML or its content providers. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site without AML's prior written permission is strictly prohibited.
Privacy Statement 10. AML is registered under the Data Protection Act. We are committed to protecting your privacy and have taken steps, which are explained in full below. The information you submit is only collected to fulfil your order, and to enhance and improve your experience of using our web site. The information is not disclosed to anyone outside of Arctic Medical Limited and its subsidiary companies.
About AML: where the information goes and where it does not go. 11. When you submit information on the AML web site, it may be analysed and used occasionally by Arctic Medical Limited and its subsidiary companies, but it will certainly NOT be revealed to any other third parties external to AML. The usage of this information is given below.
Your personal information 12. Administration of the site:
13. Enable marketing and customer services: We ask for your contact details, such as your e-mail or post code, so that we can inform you about new products and services, which may be of interest to you, or to sort out any queries you have about the use of the site. We aim to keep our contact with you to an acceptable level. You will only ever receive information from Arctic Medical Limited or its subsidiary companies and we will never give your details to external third parties.
14. To provide you with extra services: If you have requested extra services such as a newsletter, we will need information from you to help us deliver these services, such as your e-mail address.
15. To learn about what our customers want: In addition, the extra information we ask for helps us to understand more about the kinds of people who benefit most from using our web site. We think it is important to understand our customers well enough to keep improving our services.
Shopping Terms and Conditions Price Information 16. The prices shown are only applicable to purchases made via the AML Online order system. All the prices are correct at the time of display and are inclusive of VAT and packing: postage is extra for all products and all regions. Prices and rates for postage and packing may be changed without notice.
Colour reproduction 17. The reproduction of colour online is as accurate as photograph and electronic processes will allow.
Liability 18. The majority of card issuers either cover all the charges that may result from unauthorised use of your credit or debit cards, or may limit your liability to £50.00.
19. We will take all reasonable care to keep the details of your order and credit card information secure but unless we have been negligent, we will not be liable for any loss you may suffer as a result of unauthorised access by a third party to the information transmitted by you when ordering products or services from AML Online.
Terms and Conditions for the Supply of Products 20. AML must validate the credit or debit card details you submit to us before your order can be accepted. Once this has been done, AML will confirm that your order has been accepted by sending an e-mail to the e-mail address you provide in your order form. AML's acceptance of your order brings into existence a legal binding agreement between us.
21. AML accepts all order for products and services subject to availability. If your order cannot be fulfilled you will be offered an alternative or given a full refund.
22. We accept payment by cheque and postal orders, but not cash. Payment will be debited to your account before the dispatch of your purchase.
Delivery 23. We will endeavour to deliver your chosen items to you within 5 working days, providing the goods are in stock.
24. Orders for delivery to the Scottish Highlands may take a little longer.
25. Unfortunately, we do not guarantee to be able to deliver to British Forces Posted Overseas.
Safe Shopping Guarantee 26. We have used every effort to ensure that the use of your credit card when shopping on the Internet with AML is as safe as purchasing by card in a regular shop. Secure server software encrypts all of your personal information, including your name, address and card details, before it is transmitted over the Internet. In processing your order, your information may have to be sent over the Internet more than once. At no point is your order information sent in this way without encryption.
Queries 27. Any queries or comments about AML's products or services should be directed to our
Customer Services Department, Arctic Medical Ltd., PO Box 677, Folkestone, CT20 9DT